Janine Murden (MBACP)

What happens in a session?

We will sit together in a warm, comfortable room and you will have the opportunity and space to talk about what you choose. This will normally be an aspect of your life which is causing you distress or anxiety but you may want to speak about other aspects of your life too. As the sessions are completely confidential, you will have the freedom and time to express how these issues and events are impacting on your emotional well-being.

As we build a relationship of trust and ease, I will ask questions to gain more understanding and may challenge you to think about something in a different way. I will listen without judgement and, together, we will develop the strategies and resilience needed to facilitate you in your personal growth.

What are your qualifications and experience?

I have a BA Honours degree, a post graduate teaching qualification and a diploma (levels 2,3 and 4) in counselling with a separate certificate in counselling children and young people. I am a registered member of the BACP and I have experience of counselling both adults and young people.

I'd like a counselling session. How do we get started?

Get in touch by phone or email and we can arrange a time that is convenient to us both. If my phone goes to voicemail, leave your name and contact number and I'll call back as soon as possible.

How do I know if you are the right counsellor for me?

Establishing a good relationship with the right person is an essential part of the counselling relationship. If you like what's written on my philosophy page, I would suggest a short phone conversation to establish whether counselling is right for you and whether I'm the right counsellor for you. If you're happy after this we can arrange to meet in person.

How much does a session cost?

A counselling session is 50 minutes long and costs £45. I accept cash and cards as payment or an online transfer an hour before the session. Payments are taken at the start of the session.

Do you offer telephone counselling?

Only as an initial assessment. This will last approximately 20 minutes and will not cost anything.

Do you offer couple counselling?

I only work with individuals.

Where are you based and how do I get there?

I am based in Epsom near Epsom hospital. When booking a session, I'll provide directions, parking and public transport details.

What if I need to cancel or rearrange a counselling session?

If you need to cancel or rearrange a session, please contact me as early as possible. If less than 48 hours before an appointment, a charge will be made.

When should I stop coming to counselling?

I work in an open ended way. You'll probably know instinctively when you're ready to end. There is no minimum or maximum number of sessions. It is a good idea to tell me when you think you're getting near that stage, so we can draw the counselling to a proper close and reflect on the work we have done.

Are our sessions confidential?

Yes. I adhere to the BACP Ethical Framework concerning confidentiality. This means I will keep what you tell me private. In rare circumstances, if I thought there was a risk of harm to you or to another person, or if required by the law, we might need to discuss this further.

Does anyone monitor what you do?

Yes, I take all my client work (anonymously) to an experienced and highly qualified supervisor regularly. This ensures that I am working in a professional and effective way and adhering to the BACP Ethical Framework.